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Salesforce
Salesforce consulting for India sales, service and partner teams — clouds configured to how you actually close and support.
Salesforce fails when it is a CRM of unused fields. Lunai implements Sales, Service and Experience Cloud around your stages, SLAs and partner motions, with reports leaders open.
Implementation that sales will use
We map your real funnel, kill vanity fields, and put mobile layouts in the hands of people on the road between New Delhi and client sites.
- Lead, opportunity and quoting that match credit rules
- Case management and knowledge for service desks
- Experience Cloud for dealers and customers
- Integration to ERP, GST tools, WhatsApp and marketing
Keep the org healthy
Technical debt in Salesforce is unused automation. We review flows, validation and licences every quarter if you keep us on.
- Permission sets instead of profile chaos
- Sandbox discipline and release notes in Odia/English as needed
- Adoption dashboards: login, stage movement, data quality
Lunai is a Salesforce partner-style team in India for organisations that want CRM as an operating system, not a graveyard of imports.