If a task is copied between WhatsApp, email and a spreadsheet every day, it is a candidate for automation. Lunai designs business process automation that respects exceptions, makers-checkers and the way India teams actually approve work.
Processes we automate often
We do not automate chaos. We standardise the happy path, then encode the five exceptions your senior clerk already knows by heart.
- Purchase indents, vendor onboarding and invoice matching
- Leave, claims, visitor and gate-pass requests
- Lead assignment, follow-ups and SLA clocks for sales
- Shop-floor checklists, downtime tickets and quality holds
Human plus machine
Bots handle the volume; people handle judgement. Dashboards show where a request is stuck so nobody hunts through inboxes.
- RPA where the legacy screen cannot offer an API
- Workflow engines when the process is yours to own
- Alerts on WhatsApp or email without drowning the team
- Audit logs for finance and statutory reviews
Intelligent automation from Lunai is built in New Delhi for Indian compliance and plant realities — not a demo that dies after the workshop.