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Healthcare
Patient experience, operations and analytics for hospitals, clinics and diagnostic networks in India.
Healthcare IT in India must respect queues, relatives, mixed literacy and privacy. Lunai builds appointment, engagement and operations systems that staff will use at 9 a.m. rush, not only in a vendor demo.
Patient and operations journeys
We do not claim to replace your EMR overnight. We wrap booking, reminders, reports and marketing around what clinicians already trust.
- Appointment, token and reminder flows on SMS and WhatsApp
- Secure pipelines for ops and limited clinical metadata
- Campaigns that stay inside DPDP and hospital policy
- Computer vision only in workflows radiology or labs request
Trust and access
Role design, audit, and hosting notes your medical superintendent can accept. Odia and English UI where it reduces no-shows.
- Staff training at the nursing station, not only in IT
- Reports for occupancy, TAT and leakage
- A roadmap that does not interrupt NABH week
Lunai works with India healthcare networks that want digital growth without turning the hospital into a call centre experiment.
- Appointment and reminder journeys patients will complete
- Secure operational data pipelines with audit
- Patient engagement that respects hospital policy
- Optional vision workflows only where clinical owners ask